I have been the beneficiary of help from other professional drivers when I was in need. And so I have so much respect for the incredible work and ethic of professional drivers who deliver the quality of life we all enjoy.
As a business man, I am aware that the driver is the key interface with our customers and the outside world. I am aware that the most important safety factor in a big truck is the driver.
As a driver, I am intimately familiar with how hard we work while on the road. I have driven in all weather conditions. I have waited when roads have been closed. I have experienced the joy of seeing America and driving through small towns and scenic vistas from the perch of an 18 wheeler. I have stopped to help a young family with a small child stranded with a broken car on the side of the road in the dark of night and driven them back to the nearest town.
So when I say one of our foundation principles is “Respect for the Individual” it is genuine and real. I have always attempted to never make any distinction in how I treat anyone based on perceived educational, social, economic, religious, racial or any other perception.
As a business man, I know that the way I treat our drivers and employees will be the way they treat our customers. I have not been disappointed yet.